Shipping Policy
Within the US:
- Standard (Shipping) Delivery:
- Free
-
Shipping Time:
- Standard: 5-10 business days
International (Outside the US): None at this time.
- Standard (Economy) Delivery:
- Free
-
Shipping Time:
- Standard: 5-10 business days
Additional Notes:
- Additional costs and an extra 1-3 business days may apply for shipping to non-continental US addresses, including Alaska and Hawaii, as well as PO Boxes.
- Orders are dispatched within 1 business day, but may take up to 3 business days during peak periods.
- PO Boxes and APO addresses outside the US are undeliverable.
- International shipments may incur import taxes, customs duties, and fees, which are the responsibility of the recipient. If the package is refused or undeliverable, a minimum of $45 return charge plus customs fees will be deducted from the refund. We cannot predict these charges and will not reimburse them.
Shipping Policy:
Commitment to Excellence in Delivery: At Sessca, we're dedicated to providing top-tier shipping services globally. We pride ourselves on delivering to a multitude of customers worldwide every day, ensuring peak responsiveness at all times.
Shipping and Delivery Details:
- Complimentary Standard Delivery: We offer standard shipping at no charge.
- Delivery Schedule: Shipments are made from Monday to Friday, 8:00 AM to 6:00 PM.
- Business Days: Our operation runs Monday through Friday, excluding public holidays and weekends.
- Weekend Shipping: Orders are not dispatched during weekends or on public holidays.
- Shipping Timeframe: Orders in the U.S. are processed and dispatched within 1-3 business days, with a subsequent transit time of 7-10 business days for most items. Given global shipping delays, some items may extend to a 1-2 week transit period. Our aim is to deliver promptly despite global supply chain challenges. For precise shipping times on specific products, please reach out to us at inquiries@sessca.com.
Our Commitment to You:
- Money-Back Guarantee: Enjoy a 7-day money-back guarantee on all orders.
- Lost or Damaged Orders: In the rare event your order is lost or damaged en route, we'll replace it free of charge. Simply notify our support team at inquiries@sessca.com, and we'll engage with you swiftly.
- Note: We may request a photograph of the damaged item before dispatching a replacement.
Additional Information:
- Refunds: We do not issue refunds for complimentary items; however, we do provide replacements for items that are lost in transit.
- Replacement Timing: Replacement dispatches occur within 7 days of us receiving your claim.
- Refund Details: For a comprehensive understanding of refunds, please review our Refund Policy.
Order Tracking:
- Tracking Information: Post-shipment, we'll email you all necessary tracking details.
- Tracking Number: Your tracking number is automatically sent when your order is dispatched (please allow up to 2 days to receive it).
- Tracking Assistance: If you have issues locating your tracking number, don't hesitate to contact us at inquiries@sessca.com.
We're Here to Help: Have any questions or need
assistance? Our customer support team is at your service. Email us at inquiries@sessca.com for all inquiries.